Sunlight Foundation

Making the Power of the Internet Work for the Government

Earlier this year, the White House's Office of Management and Budget requested comments on improving the Paperwork Reduction Act. The law requires agencies that wish to gather information from the public to first run their plans by OMB. In revisiting the law and its implementing regulations, OMB is focused on:

  • Reducing current paperwork burdens, especially on small entities;
  • Increasing the practical utility of information collected by the Federal Government;
  • Ensuring accurate burden estimates; and
  • Preventing unintended adverse consequences.
One of the unintended adverse consequences of the PRA arises in the Internet context, with what the government deems "surveys." Government websites may not use surveys, even when compliance is strictly voluntary, without first receiving approval from OMB in a process that is lengthy and laborious.

Agencies interpret the term "survey" broadly, banning or restricting tools that would allow users to publicly rank or assess the usefulness of information. This restricts online rating systems like those commonly used by blogs, retailers, and so on. For example, imagine YouTube without its five-star rating system, or Slashdot without the ability to vote for stories.

We address the survey issue in a comment we submitted to OMB late last year.

The approval process for a survey can take half a year or more and requires multiple periods for public comment. The law intentionally creates disincentives for surveying the public.

The authors of the Paperwork Reduction Act never considered the ways that the Internet would allow citizens to directly communicate with one another on government websites through the use of voluntary surveys. Nor did they imagine that surveys could be as quick and easy as clicking yes or no. The law was intended to make the government more efficient and reduce the burden on citizens. 15 years into the Internet age, it's time to take another look.

Paperwork Reduction Act - both Irrelevant and Overbearing

I've been reading the Paperwork Reduction Act this morning.  The TARP restrictions Daniel wrote about last week appear to me to violate it, unless these restrictions have been  "specifically authorized by statute."

44 USC 3506 (link)

(d) With respect to information dissemination, each agency shall— ... (4) not, except where specifically authorized by statute— ... (A) establish an exclusive, restricted, or other distribution arrangement that interferes with timely and equitable availability of public information to the public; (B) restrict or regulate the use, resale, or redissemination of public information by the public;
Also, incidentally, the same section requires agencies to certify the following about proposed information collection activities:
(J) to the maximum extent practicable, uses information technology to reduce burden and improve data quality, agency efficiency and responsiveness to the public; and

If only these requirements were taken half as seriously as those requirements that keep agencies from using new tools.

In other words, this is SCARY:

(a) An agency shall not conduct or sponsor the collection of information unless in advance of the adoption or revision of the collection of information— (1) the agency has—

[done a hundred things that will take at least 2 months]

While this requirement for a government wide information locator service is completely ignored, and largely viewed as a quaint relic of 1990s information utopianism:
(a) In order to assist agencies and the public in locating information and to promote information sharing and equitable access by the public, the Director shall—
(1) cause to be established and maintained a distributed agency-based electronic Government Information Locator Service (hereafter in this section referred to as the “Service”), which shall identify the major information systems, holdings, and dissemination products of each agency;
GPO still maintains the service described, but I wonder if it gets more than 10 clicks a year.

Someone needs to step up and clarify the Paperwork Reduction Act.  It's a morass of confusion ranging from complete irrelevance to overbearing intimidation.

A good start would be to amend Section 3507 to exempt "information collection activities which are clearly voluntary and therefore impose no burden".  There's a lot more to do than that, but this simple fix would render countless annoying conversationsunnecessary.