In addition to collecting all the user personas we could find in use in the public sector, we came up with some useful tips for those looking to create user personas.
Continue readingIntroducing the Open Data User Persona Library
Sunlight’s Open Cities team has collected dozens of user personas that city governments or public data providers have used to help map and understand their open data users. Having a clear understanding of who is using open data and how they’re using it gives data providers the power to tailor public information to residents’ needs for maximal impact.
Continue readingWe’re collecting user personas for open data — send us yours!
We’re collecting all existing examples of cities’ user personas for open data and government websites, and developing best practices for other cities that are looking to create them.
Continue reading