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CFPB launches public consumer complaint database


Despite opposition from the financial industry, the newly minted Consumer Financial Protection Bureau (CFPB) today launched a public database of consumer complaints about credit cards--including the name of the company issuing the card--received since June 1. The beta version of the database is available for viewing and downloading on the agency's website. The Bureau plans to add to and tweak it in the months ahead with complaints about other financial products, such as mortgages, student and other types of loans, and banking charges and fees.

"No longer will consumer complaints only be known to the individual complainant, bank, regulator ...

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