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Tag Archive: Tactical Data Engagement

Introducing the Open Data User Persona Library

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Sunlight’s Open Cities team has collected dozens of user personas that city governments or public data providers have used to help map and understand their open data users. Having a clear understanding of who is using open data and how they’re using it gives data providers the power to tailor public information to residents’ needs for maximal impact.

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A Modular Approach to Tactical Data Engagement

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Since our initial release of a Guide to Tactical Data Engagement in 2017, Sunlight Open Cities has conducted pilot studies of the framework in several cities around the U.S. Our work with Glendale, Madison, Austin, and Norfolk allowed us to refine the TDE approach, while keeping the key strategies of TDE at the forefront.

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