Our new case studies dive into our Tactical Data Engagement (TDE) work with Norfolk and Austin, as we continue to explore how open data and user-centered design can be applied to find solutions for real local issues.
Continue readingTips for Creating User Personas
In addition to collecting all the user personas we could find in use in the public sector, we came up with some useful tips for those looking to create user personas.
Continue readingIntroducing the Open Data User Persona Library
Sunlight’s Open Cities team has collected dozens of user personas that city governments or public data providers have used to help map and understand their open data users. Having a clear understanding of who is using open data and how they’re using it gives data providers the power to tailor public information to residents’ needs for maximal impact.
Continue readingOur new Roadmap to Informed Communities offers tools for community-centered open data
We’re excited to launch a new set of tools for local governments to collaborate with community members around important issues using open data.
Continue readingWhat information do citizens want? Results from analyzing public record requests
In our last blog post, we discussed how adopting an open data program significantly decreases the volume of public record... View Article
Continue readingResearch: Cities can save time on records requests by doing open data right
While the average number of public records requests cities receive is growing significantly over time, cities can save time and money by passing an open data policy and investing in a robust open data program, our research finds.
Continue readingExplore policy language meeting our Open Data Policy Guidelines
Last week we released our Open Data Policy Hub, a one-stop shop for learning how to write an open data policy and getting started. This week, we want to highlight one feature in particular: matching policy text to our Open Data Policy Guidelines.
Continue readingIntroducing a new one-stop shop for writing open data policy
We’re excited to announce the launch of our Open Data Policy Hub, a “one-stop shop” for drafting, crafting, and enacting open data policy. We created the Open Data Policy Hub as an easy-to-use, accessible platform for anyone looking to begin building an open data policy on their own — replacing content that had been spread out across five different websites.
Continue readingUse our new tools to learn about community data needs
Starting an open data project? You’ll need to investigate “who” is out there, “what” data they might need, and “why” they care.
Continue readingHere are all the open data user personas created in our workshops
Understanding who wants to use public information and why is one of the best things cities can do to improve the impact and relevance of their open data programs. The Sunlight Open Cities team helps city staff develop open data user personas, and we wanted to share some of these personas to spark ideas and inspiration for open data staff in other cities.
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