We’re excited to launch a new set of tools for local governments to collaborate with community members around important issues using open data.Continue reading
We’re collecting user personas for open data — send us yours!
We’re collecting all existing examples of cities’ user personas for open data and government websites, and developing best practices for other cities that are looking to create them.Continue reading
Increase the social impact of open data with user personas
Understanding who uses open data and how helps city staff share public information in ways that are most likely to result in social impact. At “Designing for Community Use," our workshop on the What Works Cities on Tour, we helped city officials brainstorm potential users of open data, develop personas, and then use those personas to design improvements to how city halls disclose information.Continue reading