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Tag Archive: user-centered design

Increase the social impact of open data with user personas

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Understanding who uses open data and how helps city staff share public information in ways that are most likely to result in social impact. At “Designing for Community Use," our workshop on the What Works Cities on Tour, we helped city officials brainstorm potential users of open data, develop personas, and then use those personas to design improvements to how city halls disclose information.

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