Understanding who wants to use public information and why is one of the best things cities can do to improve the impact and relevance of their open data programs. The Sunlight Open Cities team helps city staff develop open data user personas, and we wanted to share some of these personas to spark ideas and inspiration for open data staff in other cities.
Continue readingOpen data policy, participation, and progress: Sunlight Open Cities’ 2017 year in review
2017 was one of the most tumultuous years in recent political memory for the United States, but throughout the year city halls emerged as leaders on civic innovation, transparency, and good government.
Continue readingIncrease the social impact of open data with user personas
Understanding who uses open data and how helps city staff share public information in ways that are most likely to result in social impact. At “Designing for Community Use," our workshop on the What Works Cities on Tour, we helped city officials brainstorm potential users of open data, develop personas, and then use those personas to design improvements to how city halls disclose information.
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