We’re collecting all existing examples of cities’ user personas for open data and government websites, and developing best practices for other cities that are looking to create them.
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Understanding who wants to use public information and why is one of the best things cities can do to improve the impact and relevance of their open data programs. The Sunlight Open Cities team helps city staff develop open data user personas, and we wanted to share some of these personas to spark ideas and inspiration for open data staff in other cities.
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As city staff hear new ideas at the SXSW Cities Summit, a recurring question they'll likely ask is, "how do I convince my colleagues that this is a good idea?"
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Understanding who uses open data and how helps city staff share public information in ways that are most likely to result in social impact. At “Designing for Community Use," our workshop on the What Works Cities on Tour, we helped city officials brainstorm potential users of open data, develop personas, and then use those personas to design improvements to how city halls disclose information.
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By designing open data programs around the needs of residents, city governments can build trust with communities, creating new opportunities for accountability and effectiveness. This has the ability to spark positive civic action for the greater good.
Continue readingWhat we're asking of Sunlight's community today is simple: Please go look at the designs and prototypes for the next USASpending.gov posted here and provide feedback.
Continue readingTwo Sunlighters recently spent 10 days in Ukraine, meeting with local activists that are fighting corruption and increasing accountability. While there, we learned some valuable lessons to integrate into our own work.
Continue readingOver the last couple of months, we've been synthesizing the results of our research and working to develop an OpenCongress that will be clear, informative and modular.
Continue readingAs part of our effort to revitalize OpenCongress, we've committed to putting the site through a rigorous human-centered design process — so it's more effective and easier to use for everyone.
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