We’re collecting all existing examples of cities’ user personas for open data and government websites, and developing best practices for other cities that are looking to create them.
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Understanding who wants to use public information and why is one of the best things cities can do to improve the impact and relevance of their open data programs. The Sunlight Open Cities team helps city staff develop open data user personas, and we wanted to share some of these personas to spark ideas and inspiration for open data staff in other cities.
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Today we are incredibly proud to present the result of our Tactical Data Engagement project with the City of Madison, WI. The final product is a data toolkit designed to help nonprofit organizations working to reduce youth violence on Madison’s Northside find and use open data to better contextualize their work and goals in grant applications to the City.
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Lots of people are working to make neighborhoods in Madison, Wisconsin more equitable and complete. Could open data from the city help their work? And if so, how? Our third pilot project of Tactical Data Engagement sets out to answer these questions.
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Understanding who uses open data and how helps city staff share public information in ways that are most likely to result in social impact. At “Designing for Community Use," our workshop on the What Works Cities on Tour, we helped city officials brainstorm potential users of open data, develop personas, and then use those personas to design improvements to how city halls disclose information.
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Sunlight’s Open Cities team will be in Madison, Wisconsin for two weeks, conducting dozens of interviews as part of our first-ever pilot project for our Tactical Data Engagement work. To that end, if you live or work in Madison and have ideas about these issues, please tell us! Email opencities@sunlightfoundation.com and share your perspectives about how the city could improve how it collects, releases, uses or applies government data.
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