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An open data maturity scale for cities to find right-sized solutions

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Local governments are often ambitious when it comes to innovating around open data and civic technology -- they envision highly developed tools and open data products that will change the way communities solve problems. But sometimes open data projects fall flat because of any number of challenges: data isn’t usable, data is hard for users to find, data is presented at the wrong skill level, data is shared through the wrong forum or platform. 

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Introducing the Open Data User Persona Library

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Sunlight’s Open Cities team has collected dozens of user personas that city governments or public data providers have used to help map and understand their open data users. Having a clear understanding of who is using open data and how they’re using it gives data providers the power to tailor public information to residents’ needs for maximal impact.

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CFC (Combined Federal Campaign) Today 59063

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