Web Integrity Project Publications

The Web Integrity Project documents and explores federal web governance issues and changes in briefs, reports, and blog posts. See below for more.

Featured Publication

In Erasing the Affordable Care Act: Using Government Web Censorship to Undermine the Law, we document the Trump administration’s alteration of websites to reduce the amount of Affordable Care Act-related web content.

Featured Blog

In USCIS Removed Asylum Training Documents from Website at Direction of Top Brass, Jon Campbell writes that a FOIA response provides an unusual look at the removal of a series of asylum officer training documents, and a top official’s insistence that they not be archived.

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Briefs and Trend Reports

Our Blog

New InfoMod Appointment System Creates Confusion and Delay for Immigrants and Attorneys (8/15/2019) - USCIS replaces an overloaded online system with an overloaded phone system A new appointment system launched by United States Citizenship and Immigration Services (USCIS) is leading to unnecessary complications, immigration attorneys told the Web Integrity Project. Rolled out rapidly after a pilot program launched in the fall of 2018, the Information Services Modernization Program, or… Read More
Think that Minute Details on Federal Government Websites Don’t Matter? Think Again. (8/2/2019) - Did loose grammar on a Federal Trade Commission webpage raise and then dash the hopes of millions? In 2016, the Office of Management and Budget admitted that federal agency websites “are the primary means by which the public receives information from and interacts with the Federal Government.” If you had any lingering doubts about the… Read More
Environmental Data and Governance Initiative (EDGI) releases new report detailing the extent of censorship of climate change-related terms on federal websites (7/22/2019) - On Monday, the Environmental Data and Governance Initiative (EDGI) released a new report on how the Trump administration has altered the use of climate change-related terms on federal websites. In their latest report, “The New Digital Landscape: How The Trump Administration Has Undermined Federal Web Infrastructures For Climate Information,” EDGI analyzed 5,301 federal government webpages… Read More
Access to Congressionally Mandated Reports Act would increase accountability of agencies (7/17/2019) - On Wednesday afternoon, the U.S. House of Representatives passed H.R.736, the Access to Congressionally Mandated Reports Act (ACMRA). ACMRA would create a central website, run by the Government Printing Office, that would make all congressionally-mandated reports publicly available within 30 days of their submission to Congress (with exceptions for reports that touch on matters of… Read More
Gov404 Tracker Update: New Tracker Entries Detailing Changes at the Department of the Interior and the Office of Population Affairs (6/27/2019) - Interior removed NativeOneStop.gov, a one-stop shop for Native American resources, and OPA migrated its webinar archive, orphaning most of the old content. Today the Web Integrity Project is adding two examples of removed resources from federal government websites to our Gov404 Tracker: The removal of NativeOneStop.gov and the reduction in access to webinar content on… Read More
State Department Removed from Its Website Authoritative Refugee Factsheets Cited in Court Filings (6/24/2019) - The U.S. Refugee Admissions Program FAQ factsheets were regular and widely-cited publications with origins that date back to the Bush administration. The 2018 version of the “U.S. Refugee Admissions Program FAQs” factsheet as captured by the Internet Archive’s Wayback Machine on May 21, 2018. As documented in our most recent report, the State Department removed… Read More
The Web Integrity Project’s monitoring processes reveal an increasing disparity in Spanish-language HIV/AIDs content (6/18/2019) - WIP Monitoring Analyst, Aaron Lemelin, reflects on WIP’s monitoring processes in the context of the overhaul of Centers for Disease Control and Prevention's HIV/AIDS website. A screenshot from our web monitoring software showing changes made to the sidebar of the CDC HIV/AIDS website, including the removal of the link for the “HIV Among Incarcerated Populations”… Read More
Office of Refugee Resettlement Website Alterations Foreshadowed Changes in Policies Toward Unaccompanied Children (6/13/2019) - Changes made to the Office of Refugee Resettlement (ORR) website before May 23, 2019, foreshadowed policy changes relating to unaccompanied migrant children that were not communicated, even to ORR grantees, until May 30, 2019. ORR, an office within the Administration of Children and Families (ACF), a part of the Department of Health and Human Services… Read More
Removal of ICE Speeches Collection Demonstrates Weaknesses in Federal Agencies’ Archiving Practices (6/11/2019) - An Internet Archive Wayback Machine capture of the "Speeches and Testimonies" page from late in the evening of January 19, 2017.  In the dying minutes of the Obama administration’s final term, Immigration and Customs Enforcement (ICE) removed from its website a collection of almost 200 speeches and testimonies delivered by agency leadership dating back to… Read More
USCIS Removed Asylum Training Documents from Website at Direction of Top Brass (6/4/2019) - A FOIA response provides an unusual look at the removal of a series of asylum officer training documents, and a top official's insistence that they not be archived. In May of 2018, the Web Integrity Project wrote about the removal of a series of training materials — lesson plans for officials charged with evaluating the… Read More
Changes to HHS civil rights website appeared to foreshadow Trump administration’s rollback of transgender protections (5/29/2019) - Kelli Garcia of the National Women's Law Center, the group that initially identified the website changes related to Section 1557 on the HHS Office for Civil Rights website, speaks at a rally in support of trans health in front of the White House the week after the proposed rule was announced.  New regulations rolling back… Read More
Two Sides of the Same Coin: Misinformation and Disinformation (5/23/2019) - Giorgi Revishvili discusses the issues of misinformation and disinformation. Revishvili is a fellow at the Sunlight Foundation participating in the Professional Fellows Program, which is funded by the U.S Department of State and operated by the American Councils. Hailing from Georgia — the country in the South Caucasus, not the U.S. state — he works… Read More
WIP leadership briefs congressional staff on Trump administration’s web censorship of Affordable Care Act (5/21/2019) - Free Public Domain Illustrations by rawpixel Flickr via Compfightcc Leaders of the Web Integrity Project (WIP) met with congressional staff on Friday, May 17, to provide a briefing on our latest report entitled “Erasing the Affordable Care Act: Using Government Web Censorship to Undermine the Law,” and to discuss recommendations for better web governance at… Read More
HHS removed 85-page website with materials about the Affordable Care Act (5/15/2019) - Beginning in early 2011, the Department of Health and Human Services (HHS) under the Obama administration began compiling materials about the Affordable Care Act (ACA) — then still years away from full implementation — on a section of its website headlined “Facts and Features.” The earliest examples highlighted the first real-world effects of the law,… Read More
New report analyzes how the administration is undermining the Affordable Care Act using web censorship (5/15/2019) - The federal government considers public federal agency websites to be the primary way the public learns about government functions, benefits, and rules. Agencies are thus expected to maintain their websites to provide the public with accurate, objective, and non-partisan information about their programs, such as the Affordable Care Act (ACA). But when the administration that… Read More
HHS Office for Civil Rights overhauled its mission and vision statements on its website (5/1/2019) - A side-by-side comparison of a portion of the March 6, 2019 and April 30, 2019 versions of OCR’s “OCR Leadership” page, as captured by the Internet Archive’s Wayback Machine. This change occurred between April 24, 2019 and April 30, 2019, according to WIP’s website monitoring software. At the end of April 2019, the Department of… Read More
WIP findings regarding Web censorship highlighted during FOIA hearing (3/14/2019) - Rep. Ayanna Pressley, a newly elected Massachusetts Democrat, cited website removals documented by the Web Integrity Project (WIP) at a hearing held by the House Committee on Oversight and Reform examining the state of the Freedom of Information Act under the Trump administration. Pressley focused her questioning on Melania Ann Pustay, Director of the Office… Read More
A new way to track Web censorship under Trump: Gov404 (3/12/2019) - The Web Integrity Project is launching Gov404, a tracker that aggregates and verifies the most significant cases of information removals from federal websites. Read More
Three attacks on public information highlighted in Gov404, our new Web censorship tracker (3/12/2019) - A snapshot of the removed "Navy Statistics" page showing the "Page Not Found" notice its URL returned on February 25, 2019. Snapshot captured by the Internet Archive’s Wayback Machine. Today the Web Integrity Project (WIP) released Gov404: The Web Integrity Project's Censorship Tracker. Gov404 is a new tool tracking removals of online resources and reductions in… Read More
Office of Minority Health removes access to webpages about the Affordable Care Act (2/28/2019) - In the last two years, between January 2017 and January 2019, the Office of Minority Health (OMH), an agency within the Department of Health and Human Services (HHS), removed several ACA-related webpages, links, and references from the minorityhealth.hhs.gov subdomain. The removals, which began just days into the Trump administration, are documented in the Web Integrity… Read More
Explained: The federal government’s responsibilities to provide online content in non-English languages (2/14/2019) - A portion of the "Multilingual Resources Page" on the U.S. Citizenship and Immigration Services (USCIS) website as of February 14, 2019 (see snapshot from that date captured by the Internet Archive's Wayback Machine). This is an example of a "key resources page," one of the approaches WIP has seen federal agencies take in providing access… Read More
HHS Office of Population Affairs removed Affordable Care Act content from Title X website (2/7/2019) - Without notice to the public, the Department of Health and Human Services’ (HHS) Office of Population Affairs (OPA) removed a collection of ten pages related to the Affordable Care Act (ACA) from its “Title X Family Planning” website. These changes, which occurred between April and May of 2017, are documented in the Web Integrity Project’s… Read More
CMS de-emphasizes HealthCare.gov and steers consumers towards brokers and agents for help finding insurance plans (12/20/2018) - Consumer experience highlights potential risks of relying on agents and brokers, as the Trump administration loosens rules on health plans that do not comply with the Affordable Care Act Read More
Researchers try to cope without HHS public medical guideline database five months after its takedown (12/18/2018) - A nonprofit has launched a hopeful replacement as HHS agency pays for a study on how to disseminate guidelines in the future Read More
In overhaul of HealthCare.gov webpage, information about ways to apply is gone (12/11/2018) - Links on the ACA enrollment page now direct to third-party sites, including a for-profit assistance system Read More
CMS removes PDF used to train assisters in providing healthcare outreach to Latino communities (12/6/2018) - The training resource, which had still-accurate information, was taken down from the CMS.gov Health Insurance Marketplace website without notice Read More
The Web Integrity Project welcomes Sarah John as its Director of Research (11/14/2018) - We’re thrilled to announce that Sarah John is joining the Web Integrity Project as its new Director of Research! Sarah brings to WIP several years of research management experience at non-profits, including Legal Services Corporation and FairVote. Read More
Explained: Scheduled downtime of Healthcare.gov during open enrollment (10/31/2018) - Maintenance downtimes warrant scrutiny, but experts say they’re probably reasonable and necessary. Read More
HHS dropped “gender” from civil rights webpages in early 2018 (10/23/2018) - Recent reporting that HHS memo is seeking to legally redefine gender provides insight into the shift in terminology. Read More
The Web Integrity Project receives a generous boost in funding (10/10/2018) - A contribution from Mike Klein, Sunlight Foundation’s Co-Founder and Chairman of the Board, enables the expansion of WIP’s work monitoring and reporting on federal website changes. Read More
Takedown of DOJ juvenile justice office webpages about still-active initiatives highlights its shift towards a more punitive approach (10/4/2018) - Current policy guidance on girls in the justice system and info about commitment to stop youth solitary confinement were removed Read More
White House takes down archive of daily newsletter from website without notice (9/13/2018) - Amidst website redesign, White House removes archive of its widely read newsletter,"1600 Daily," effectively eliminating a significant record of its past communications. Read More
Office of Refugee Resettlement quietly removes entire staff directory webpage (8/14/2018) - A page listing email addresses and phone numbers for 22 members of ORR's leadership was taken down without notice Read More
HHS in-house think tank sidelines ACA publications (7/28/2018) - Healthcare research from the Obama administration has been buried by the HHS Office of the Assistant Secretary for Planning and Evaluation, or ASPE. Read More
Explained: The shutdown of the National Guideline Clearinghouse and the independent efforts to launch a replacement (7/20/2018) - New context from a Harvard Law copyright expert, the non-profit that will be launching new efforts to compile medical guidelines, and a Stanford health economist. Read More
HHS removes sex discrimination prohibition language from civil rights office website (7/19/2018) - Foreshadowing a possible shift in anti-discrimination policy, still-accurate content about sex discrimination was removed by the Office for Civil Rights. Read More
HHS to shut down public medical guideline database, go-to for physicians (7/12/2018) - The key website for curating medical guidelines, widely used by medical professionals, was scheduled to go offline on July 16. HHS cites budget cuts as the reason. Read More
14-Page Affordable Care Act website removed from Medicaid.gov (7/12/2018) - For the nearly 73.8 million Americans enrolled in Medicaid and the Children’s Health Insurance Program (CHIP), and others newly eligible for these services, it has recently become much more difficult to learn about the Affordable Care Act (ACA) on Medicaid.gov. Early last month, a 14-page website dedicated to the ACA was removed from Medicaid.gov, the… Read More
USCIS takes down 26 PDFs for training asylum officers from its website (5/31/2018) - The U.S. Citizenship and Immigration Services (USCIS) removed a cache of materials on its asylum process shortly after President Donald Trump took office, a reduction in access detailed in our latest Web Integrity Project report. The 26 removed documents, which collectively run to several hundred pages, constitute training materials for USCIS asylum officers, offering detailed… Read More
Affordable Care Act page quietly removed from Medicare website (5/17/2018) - Internet Archive's Wayback Machine snapshot of the removed “The Affordable Care Act & Medicare” page from December 18, 2017. If you’re one of the over 55 million people who is covered by Medicare, you might want to know a bit about if and how your coverage is affected by the Affordable Care Act (ACA). What preventive… Read More
Aaron Lemelin joins the Web Integrity Project as a Website Monitoring Analyst (5/10/2018) - We’re excited to welcome the Web Integrity Project’s newest member, Aaron Lemelin! Aaron will be helping the team by monitoring and documenting changes to federal websites, across health and health care, immigration, and other domains. Aaron is bringing website monitoring experience from his past contracting work with WIP and from volunteering with the Environmental Data… Read More
National Archives publishes online dashboard of its investigations into lost, altered or destroyed public records (4/24/2018) - In spring 2018, for the first time the National Archives and Record Administration (NARA) has begun using the Internet to inform the American public about its ongoing investigations of unauthorized dispositions in an online dashboard. In a year that continues to be marked by regression on open government, this is a welcome development that shines… Read More
Following scrutiny of website removal, HHS women’s health office adds breast cancer page (4/6/2018) - The U.S. Department of Health and Human Services' Office on Women’s Health has added a single webpage about breast cancer to its WomensHealth.gov, after removing more than half a dozen pages about the topic without public notice. Read More
Unexplained censorship of women’s health website renews questions about Trump administration commitment to public health (4/2/2018) - An archived snapshot of the removed Office on Women's Health Breast Cancer website main page from the Internet Archive's Wayback Machine on June 27, 2017. Today, the Web Integrity Project released our third report about Web censorship at the Office on Women’s Health (OWH). As we have released these reports, journalists and members of the… Read More
Federal women’s health office obscures lesbian and bisexual fact sheet online (3/21/2018) - The "Lesbian and bisexual health" page is no longer linked from anywhere on the Office of Women's Health website and the previous URL leads to a removed page. Lesbian and bisexual women will no longer be able to navigate to a page related to their specific health needs on the Office of Women’s Health website. The… Read More
Jon Campbell joins the Web Integrity Project as senior investigator (3/6/2018) - We’re proud to announce that @j0ncampbell has joined the @sunfoundation, working with @tolyrinberg @andmbergman @rachelkbergman & @digiphile on our @SunWebIntegrity project! https://t.co/v9A0vVSaBB (We all discovered today that wind is not the best disinfectant.) pic.twitter.com/XVN32mgdug — Sunlight Foundation (@SunFoundation) March 2, 2018 The Web Integrity Project is excited to welcome Jon Campbell as its new senior investigator.… Read More
In website reshuffle, federal committee makes reports on collecting sexual orientation and gender identity data inaccessible (3/2/2018) - Links from the Federal Committee on Statistical Methodology website that previously directed to SOGI statistical methods reports now direct to "under construction" pages If you visit the website for the Federal Committee on Statistical Methodology (FCSM), you’ll find that many of the links for reports lead to dead pages or PDFs that say, “this page… Read More
Why we’re launching the Web Integrity Project (2/2/2018) - The mission of the Web Integrity Project (WIP) is to monitor changes to government websites, holding our government accountable by revealing shifts in public information and access to Web resources, as well as changes in stated policies and priorities. Read More
In its first year, the Trump administration has reduced public information online (1/4/2018) - Almost a year into the Trump presidency, we have seen are substantial public information removals and overhauls of federal webpages, documents, and entire websites, as well as significant shifts in language and messaging across the federal Web domain. Read More
How federal agencies are quietly removing government Web resources, and why it matters (11/15/2017) - Under the Trump administration, federal agencies have been removing important Web resources without proactive notice or justification. We should hold our government accountable to clearly explain its actions and not remove Web content when there’s no good reason for doing so. Read More
Classifying changes to public access to information on US government websites (10/4/2017) - Changes to Web content can be especially confusing and opaque to the public when agencies don’t proactively document and explain how and why they change their websites. By clearly laying out how agencies are managing Web resources and changing websites using this classification system, our goal is to inform the public and lawmakers, gain insight… Read More
Changes to USGS website highlight the importance of search for public access (9/22/2017) - If the public cannot find a resource in a search result list anymore, can that public information still be said to be accessible? Yes, and no. Read More
What we’ve learned about the Trump administration’s changes to government websites won’t shock you (8/8/2017) - In 2017, there have been major reductions to public access to public information about the environment, energy, and climate change on federal websites, including EPA, DOE, DOT, Interior, State, USDA and the White House. Read More
Why we’re joining Sunlight to report on public access to public information (8/8/2017) - We're monitoring changes public access to public information on federal government websites under the Trump administration. Read More

Website Monitoring Reports

#Report TitleDateDescriptionCoverage
MR6Removal of “Comment on Open Rules” page from HHS.gov07/23/19Department of Health and Human Services | Between June 1, 2019, and June 8, 2019, the Department of Health and Human Services
(HHS) removed the “Comment on Open Rules” page from HHS.gov. Two
prominent links to the page were removed from the “Laws & Regulations” page, including a link at the center of the page which read “Comment on Open Rules.”
19Removal of 190 Speeches and Testimonies from ICE
06/11/19Immigration and Customs and Enforcement | On January 18 or 19, 2017, a collection of 190 transcripts of speeches, op-eds, and congressional testimonies written and delivered by Immigration and Customs Enforcement (ICE) leadership was removed from the ICE website. All 190 items were removed from the ICE.gov domain, with the URLs currently returning a “file not found” notice or redirecting to a search.usa.gov search page containing no results. Items in the collection date as far back as 2004, just one year after the creation of ICE, through 2016. WIP blog post, Fast Company
MR5Overhaul of the “OCR Mission & Vision” on HHS's Office of Civil Rights “OCR
Leadership” Webpage
05/01/19Department of Health and Human Services | Between April 24, 2019 and April 30, 2019, HHS altered the “OCR Leadership” page on its Office for Civil Rights (OCR) website to overhaul the “OCR Mission & Vision” section. The office's mission and vision statements now emphasize OCR’s role in protecting “conscience and free exercise of religion.” The changes occurred the week before HHS released a new rule that grants protections for healthcare workers who refuse to provide services, such as abortions, based on religious or moral objections.WIP blog post, NPR, CNN, Fierce Healthcare
MR4Removal of Media Inquiries Email Address from DOJ’s “Special Counsel’s Office” Webpage
04/19/19Department of Justice | The U.S. Department of Justice (DOJ) “Special Counsel’s Office” page was altered at the end of March 2019 to remove the “FOR MEDIA INQUIRIES” header and the media inquiries email address in the page’s sidebar. The removal happened a week after the Special Counsel, Robert Mueller, delivered his final report on Russian interference in the 2016 presidential campaign to the U.S. Attorney General.
18Removal of Pages, References, and Links Pertaining to the Affordable Care Act from HHS’s Office of Minority Health Website
02/26/19Department of Health and Human Services | Over the course of two years, between January 2017 and January 2019, the Office of Minority
Health (OMH), an agency within the Department of Health and Human Services (HHS), altered its website to remove webpages, references, and links pertaining to the Affordable Care Act (ACA).
WIP blog post, Politico Pulse, MedPage Today, Government Executive
17Removal of a Collection of Webpages Related to the Affordable Care Act from HHS’s Office of Population Affairs Website
02/07/19Department of Health and Human Services | The Office of Population Affairs, under the Department of Health and Human Services (HHS), removed a collection of ten webpages related to the Affordable Care Act (ACA) from its “Title X Family Planning” website. The removed pages included a main ACA page, titled “Affordable Care Act,” which linked to three pages titled “Initiatives,” “Resources,” and “Contraceptive Coverage.” WIP blog post, Politico Pulse, Government Executive
MR3Link for HealthCare.gov removed from CMS.gov header
12/14/18Department of Health and Human Services | In mid-October 2018, a few weeks before the beginning of the Open Enrollment period to sign up for ACA coverage, the text “Learn about your health care options,” which included a link to the HealthCare.gov homepage, was removed from its prominent position in the the header of the CMS.gov domain. HealthCare.gov, which is managed and paid for by the Centers for Medicare and Medicaid Services (CMS), is the primary federal health insurance exchange established under provisions of the Affordable Care Act (ACA).
16Overhaul of HealthCare.gov’s “Apply for Health Insurance” Webpage
12/10/18Department of Health and Human Services | Midway through the open enrollment period, between November 14 and November 21, 2018, HealthCare.gov’s “Apply for Health Insurance” page was overhauled by changing the page’s format and altering a list of ways to apply for health insurance. Previously, the page contained a table that listed five ways to apply, now it contains four ways. The overhaul included removals and additions of links listed within each way to apply.WIP blog post, Axios, NJTV News, Modern Healthcare
15Removal of the “Marketplace Outreach: Best Practices for Outreach to Latino Communities” PDF from CMS’s Health Insurance Marketplace Website
12/3/18Department of Health and Human Services | In September 2018, a PDF titled “Marketplace Outreach: Best Practices for Outreach to Latino Communities” was removed from the Health Insurance Marketplace website, a subdomain of CMS.gov. Links and text corresponding to the PDF were also removed from the website’s “Training for navigators, agents, brokers, and other assisters” and “Special populations” webpages. WIP blog post, Washington Post Health 202, Rewire, Politico Pulse, GovExec
MR2Removal of Mentions of the Term "Gender" from HHS's Office for Civil Rights "Discrimination on the Basis of Sex" Webpage (Mini-report)10/22/18Department of Health and Human Services | In the beginning of 2018, HHS’s Office for Civil Rights’ (OCR) “Discrimination on the Basis of Sex” page (Webpage 1) was altered to remove 10 mentions of the term “gender.” These changes preceded reporting by The New York Times from October 21, revealing that HHS has internally circulated a memo that aims to legally redefine sex as an immutable trait determined by one’s genitalia at birth, which would impact how OCR oversees Title IX’s prohibition on sex discrimination in educational programs receiving federal financial assistance.
WIP blog post, ThinkProgress
MR1Removal of EPA's "CASAC Particulate Matter Review Panel (2015-2018)" Webpage (Mini-report)
10/12/18Environmental Protection Agency | On October 11, the publication date of a New York Times piece linking the EPA’s “CASAC Particulate Matter Review Panel (2015-2018)” page (Webpage 1), that page was removed. The CASAC “Committees and Membership” page (Webpage 2), which had previously linked that page, was also altered that day to remove that link and an additional link.
14Language Shifts on the Office of Juvenile Justice and Delinquency Prevention’s “Vision and Mission” and “About” Webpages
10/4/18Department of Justice | The Office of Juvenile Justice and Delinquency Prevention (OJJDP) altered language on its “Vision and Mission” and “About” webpages. Shifts in language include removing text stating that OJJDP supports the development and implementation of "coordinated prevention and intervention programs" and provides "treatment and rehabilitative services" from the mission statement on the “Vision and Mission” page, and replacing the term “justice-involved youth” with “offenders."WIP blog post, NBC News, The Guardian, HuffPost
13Reduction in Access to Pages about Programs and Policy Guidance on the Office of Juvenile Justice and Delinquency Prevention’s Website10/4/18Department of Justice | The Office of Juvenile Justice and Delinquency Prevention (OJJDP) has reduced access to webpages about programs and policy guidance. Several links corresponding to webpages about OJJDP programs and policy guidance have been removed from or added to the “OJJDP In Focus” and “Programs and Initiatives” pages. Many of the pages that correspond to removed links have been completely removed, including a page with a policy guidance titled “Girls and the Juvenile Justice System.” Co-released with Report #14
12Removal of WhiteHouse.gov’s “1600 Daily” Archive9/13/18White House | The White House removed the “1600 Daily” newsletter archive from its website and is no longer storing past posts on WhiteHouse.gov. The removal coincided with an overhaul of the style and organization of the White House’s website, which occurred in mid-December 2017. Previous “1600 Daily” post URLs from before the overhaul lead to a notice stating “That page cannot be found.”WIP blog post, Quartz
11Removal of HHS’s Office of Refugee Resettlement Staff Directory Webpage8/14/18Department of Health and Human Services | In late 2017, HHS’s Office of Refugee Resettlement removed its staff directory webpage, which listed contact information for 22 staff across internal divisions of ORR. The contact information is no longer available anywhere on the ORR website, and only a centralized email and phone number for media inquiries remain, with no name for an individual staff contact attached to them. WIP blog post, Newsweek, Politico Morning Shift, La Opinión, ThinkProgress, Axios
10Changes in Language and Removals of Descriptive Text on ASPE’s Website, Reducing Emphasis on the Affordable Care Act7/28/18Department of Health and Human Services | In 2017, the office of the Assistant Secretary for Planning and Evaluation (ASPE) altered and added webpages on its website about research related to the Affordable Care Act (ACA), demonstrating a shift in language, which deemphasized the stated positive impacts of the health care law. The title of its “Affordable Care Act Research” webpage was changed to “Historical Research.”WIP blog post co-released with Politico
9Language Removals Pertaining to Sex Discrimination from HHS’s Office for Civil Rights Webpages about Section 1557 of the Affordable Care Act7/19/18Department of Health and Human Services | Between March and August 2017, the U.S. Department of Health and Human Services’ (HHS) Office for Civil Rights (OCR) removed language relating to sex discrimination and prohibitions on sex discrimination on several webpages about Section 1557 of the Affordable Care Act (ACA). Mentions of “sex stereotyping” and information about sex discrimination on the basis of gender identity and termination of pregnancy were removed. WIP blog post, Washington Post Health 202, Pacific Standard, Politico Pulse
8Notice of Removal on HHS’s Agency for Healthcare Research and Quality Clearinghouse Websites7/12/18Department of Health and Human Services | Between April and May 2018, HHS’s Agency for Healthcare Research and Quality (AHRQ) added a notice of removal on its National Guideline Clearinghouse and National Quality Measures Clearinghouse websites, stating that the websites “will not be available after July 16, 2018.”WIP investigation in The Daily Beast, sourced: Vox, Washington Post Health 202
7Removal of the Affordable Care Act Website from within Medicaid.gov7/12/18Department of Health and Human Services | In June 2018, the “Affordable Care Act” website, which contained fourteen webpages, was removed from within Medicaid.gov. The main page of the website, which was itself titled “Affordable Care Act,” had links to thirteen pages with topics related to the Affordable Care Act (ACA) that have also been removed. Medicaid.gov’s top menu previously listed a prominent link with the text “Affordable Care Act,” which served as a dropdown menu with links to the removed pages.WIP blog post, CNN, Washington Post Health 202, Politico Pulse, Pacific Standard, Government Executive
6Removal of 26 Documents for Asylum Officer Training from the USCIS Website5/31/18Department of Homeland Security | Between March and April 2017, a series of 26 documents pertaining to training asylum officers were removed from the U.S. Citizenship and Immigration Services (USCIS) website. The materials were prepared for personnel charged with reviewing and vetting asylum claims under certain international agreements and provisions of U.S. law.WIP blog post, La Opinión, Splinter, Newsweek, Government Executive
5Removal of the “Affordable Care Act & Medicare” Webpage and Corresponding Links from the Medicare Website5/17/18Department of Health and Human Services | In December 2017, a page titled “The Affordable Care Act & Medicare” was removed from the Medicare website. The page previously linked to healthcare.gov, which is the federal health insurance marketplace, and to another webpage on the Medicare domain called “Medicare & the Marketplace,” which is no longer linked from the “About Us” portion of the Medicare websiteWIP blog post, Pacific Standard, The Outline, Government Executive, The Hill
4Removal of Breast Cancer Website and Related Webpages from within HHS's Office on Women's Health Website4/2/18Department of Health and Human Services | The “Breast Cancer” website and related pages were removed from within the HHS's Office on Women’s Health (OWH) website. While content about mammogram breast cancer screening remains, informational pages and factsheets about the disease, including symptoms, treatment, risk factors, and public no- or low-cost cancer screening programs, have been entirely removed and are no longer found elsewhere on the OWH site.WIP blog post, ThinkProgress, The Hill, Politico Pulse, Newsweek, Bustle, Medpage Today, Fortune
3Removal of Webpage and Corresponding Links Pertaining to Lesbian and Bisexual Health from HHS’s Office of Women’s Health Website3/21/18Department of Health and Human Services | The Office of Women’s Health (OWH) removed a webpage with extensive information about lesbian and bisexual health, and links that correspond to that webpage, from its website. A PDF containing very similar content to the removed page is live but is not linked from elsewhere in the OWH website, rendering it inaccessible by navigating through the website. WIP blog post, Politico, NBC News, The Hill, Vice News, The Daily Dot, Jezebel
2Overview of HHS’s Office of Women’s Health Website Overhaul: Removal of Resources and Corresponding Link Alterations on the A-Z Health Topics Page3/21/18Department of Health and Human Services | The Office of Women’s Health (OWH) removed portions of its website, including text, links, and entire pages and documents. Pages and links to pages related to lesbian and bisexual health, breast cancer, men’s health, interpersonal and domestic violence, and health topics relevant to the elderly have been removed.Co-released with Report #3
1Removal of the FedStats Website and Reduction in Access to Statistical Methods Reports on the Federal Committee on Statistical Methodology Website3/2/18Office of Management and Budget | Statistical resources that were previously accessible from the Federal Committee on Statistical Methodology's (FCSM) website and the removed FedStats websites are now inaccessible from the relaunched FCSM website. Among the inaccessible resources are reports about sexual orientation and gender identity data collection methods.WIP blog post, Politico Pulse

Organizational Documents